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	<title>geeYk &#187; Bharat Sanchar Nigam Limited</title>
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		<title>Finally back online after 16 days</title>
		<link>http://geeyk.com/finally-back-online-after-16-days/</link>
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		<pubDate>Sun, 18 Jan 2009 00:06:28 +0000</pubDate>
		<dc:creator>azharcs</dc:creator>
				<category><![CDATA[my_life]]></category>
		<category><![CDATA[Bharat Sanchar Nigam Limited]]></category>
		<category><![CDATA[GREP]]></category>
		<category><![CDATA[Internet service provider]]></category>
		<category><![CDATA[Slumdog Millionaire]]></category>

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		<description><![CDATA[If you guys didn&#8217;t already know, I had no internet for past 16 days. I started my year waking up to “no internet for you amigo!” sign on my browser. As an internet addict, I immediately called my ISP and was greeted by a sweet voice asking if they can help me. I was like [...]]]></description>
			<content:encoded><![CDATA[<p>If you guys didn&#8217;t already know, I had no internet for past 16 days. I started my year waking up to “no internet for you amigo!” sign on my browser. As an internet addict, I immediately called my ISP and was greeted by a sweet voice asking if they can help me. I was like &#8220;Please help me&#8221;, my internet is not working since the time I woke up and was assured that it will be back soon. But deep down I knew, the call-center agent who spoke to me didn&#8217;t have a clue what was happening, call center agents are in the business of listening to people’s problems and writing them down for future reference not actually solving them. </p>
<p><img src="http://geeyk.com/wp-content/uploads/2009/01/endofinternet.jpg" alt="endofinternet" title="endofinternet" width="531" height="373" class="alignnone size-full wp-image-56" /></p>
<p>I waited for a day and called them again, now I was greeted by another sweet voice asking if she can help me, I was like &#8220;maam, I had called yesterday to complain about my internet and the problem is still not solved!&#8221; Again I was assured; it will be rectified soon and was given a new complaint number for future reference. I didn’t complain for couple of days as I got to know more number of people had the same problem as me, I got to know much later that almost 30-40% of phone and internet connections in <a class="zem_slink" href="http://en.wikipedia.org/wiki/J_P_Nagar" title="J P Nagar" rel="wikipedia">J P Nagar</a> were affected. It seems the problem started when some construction workers damaged telephone cables while digging to install some pipes and after damaging the wires, they covered the dug area unknowingly. Next day my ISP <a class="zem_slink" href="http://en.wikipedia.org/wiki/Bharat_Sanchar_Nigam_Limited" title="Bharat Sanchar Nigam Limited" rel="wikipedia">BSNL</a> started receiving frantic calls from customers complaining about phone and internet. Now these BSNL dudes had to pay for someone else’s mistake and they had to first re-dug and look for damaged cables and replace it, it took them 16 days to do it but I am not complaining. It didn’t feel bad now about losing internet connection, just knowing that other people are facing the same problem as you, reduces your pain by 50% or more. I also came across many people who needed internet more than me, one guy had a download of a movie “<a class="zem_slink" href="http://www.imdb.com/title/tt1010048/" title="Slumdog Millionaire" rel="imdb">Slumdog Millionaire</a>” stuck at 95% and it was RAR so he had to wait for the download to finish before watching it and the other guy was worried about not leveling up his character on a MMORPG and was afraid his friends will level up and pwn him later. These are all serious problems if you are a geek or a gamer. <img src='http://geeyk.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
<p>I also realized after couple of days that I didn&#8217;t need internet very much to learn or do stuff unless for occasional hiccups. I had all the pdf’s and doc files I needed on my Drive but I missed python doc which I had forgotten to store it offline. I just started learning GREP and BASH for next week and I didn&#8217;t miss internet one bit. Finally after a week, I went to my ISP&#8217;s office to enquire about the problem and a solution to it, this time I was assured by Divisional Engineer that it would be back in a day. 2 days passed by, nothing happened and on the 3rd day, phone starts working but internet does not. After a while I realize, there is cross connection and I have been assigned a different number which was rectified in 5 hours. Finally on 16th of January 2009 at 4.30 pm, I finally got to use internet and I was happy like before but saner and slightly more responsible. </p>
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